Frequently Asked Questions
Common questions about Her Solis and our holistic approach
What makes Her Solis different from other facial treatments?
Her Solis stands apart through our holistic approach that combines naturopathy with facial sculpting techniques. We don't just treat surface-level skin concerns - we address the root causes by considering your overall health, lifestyle, and internal wellness. Our treatments incorporate ancient healing practices like gua-sha and cupping, use only organic natural products, and provide personalized care that treats you as a whole person, not just your skin.
How long has Steph been practicing and what are her qualifications?
Steph has been working in the health industry for 8 years, with extensive experience in skin and health. Her journey into naturopathy was driven by her own skin challenges, which led her to understand the vital connection between internal health and external appearance. Steph combines her formal health industry training with naturopathic studies, giving her a unique perspective that bridges conventional skincare knowledge with holistic wellness principles.
What is your philosophy on skincare and wellness?
We believe in simplifying skincare while maximizing results. Our philosophy centers on working with your body's natural processes rather than against them. We focus on nourishing your skin naturally, understanding that true skin health comes from addressing internal factors like nutrition, stress, and lifestyle. We're not about quick fixes or miracle cures - we're about creating sustainable, long-term skin health through natural methods and self-love.
What treatments do you offer and how do I choose the right one?
We offer a range of holistic facial treatments including the TMJ Facial, Lymphatic Facial, Buccal Facial, Grounded Facial, Sculpt Facial, and Custom treatments. Each treatment is designed to address specific concerns - from TMJ pain relief to lymphatic drainage and facial sculpting. We recommend booking a consultation where Steph can assess your skin and discuss your concerns to recommend the most suitable treatment for your needs.
How do I book an appointment and what should I expect?
You can book your appointment through our online booking system or by contacting us directly. We recommend booking in advance as our treatments are personalized and require dedicated time. During your first visit, Steph will conduct a thorough consultation to understand your skin concerns, lifestyle, and goals. Treatments typically last 60-90 minutes and include a combination of cleansing, massage, and natural product application.
What products do you use and are they suitable for sensitive skin?
We exclusively use organic, natural products that are gentle and safe for all skin types, including sensitive skin. Our product range includes the Seabuckthorn Daily Oil, Manuka Honey products, and other natural formulations. All products are carefully selected for their purity and effectiveness, free from harsh chemicals and synthetic ingredients that can irritate sensitive skin.
How often should I get treatments and what results can I expect?
We recommend regular treatments every 4-6 weeks for optimal results, though this varies based on your individual needs and concerns. Most clients notice immediate improvements in skin texture and relaxation, with cumulative benefits including reduced tension, improved lymphatic drainage, and enhanced skin health over time. Results are sustainable and improve with regular maintenance.
Do you offer TMJ relief treatments and how do they work?
Yes, our TMJ Facial is specifically designed to relieve jaw tension and TMJ discomfort. This treatment combines gentle facial massage techniques with targeted pressure points to release tension in the jaw, neck, and facial muscles. Many clients experience immediate relief from jaw pain, headaches, and facial tension. The treatment is gentle yet effective and can be part of a regular maintenance routine.
What should I do before and after my treatment?
Before your treatment, avoid wearing heavy makeup and come with clean, makeup-free skin. After your treatment, avoid touching your face for a few hours and stay hydrated. We'll provide specific aftercare instructions based on your treatment type. Most importantly, allow yourself time to relax and enjoy the benefits of your treatment - your skin will thank you!
Are your treatments suitable for all skin types and ages?
Absolutely! Our holistic approach is suitable for all skin types and ages. Whether you're dealing with acne, aging concerns, sensitivity, or just want to maintain healthy skin, our treatments can be customized to your specific needs. Steph's naturopathic background allows her to address underlying causes rather than just symptoms, making our treatments effective for everyone from teenagers to mature skin.